What should I do when my home loan is not approved?

Author
MyProperty
South Africa's #1 independent property portal

A home loan that has not been approved does not mean the end of your property journey - it simply means that you will need to assess why it was declined and make the adjustments in order to be approved the next time you apply. Don't immediately reapply Avoid the urge to immediately reapply for a home loan with a different bank or lender. Too many applications for credit could very well be the reason why you have been rejected in the first place. Instead, talk to your bank or lender to find out what the reason was for the rejection. Not only will you avoid the trap of too many applications, but you will also have a clearer picture of what to do to get your home loan approved. Poor credit score This is very common problem with applicants that might not be aware of the importance of a healthy credit score. When banks assess whether to approve a home loan, their first step is to check your credit score. If your credit score is rated poor – below 600, you should get a copy of your credit report from the credit bureau. The first thing you should do is check that your report doesn't have any errors. If you identify errors on your credit report, the credit bureau should be notified of these and you should then take the necessary action to rectify the information displayed on the report. This will entail engaging with the credit provider who has provided the credit bureau with incorrect data. If the information is correct and your poor credit score is the result of an impaired credit record due to bad debts or having no credit history whatsoever, further action will need to be taken. Ways to improve your credit score: • If your poor credit score is due to a lack of credit history (meaning you have no record of being able to pay back loans or credit) you should begin by opening small retail accounts or cell phone contract. • If you have a low credit score due to an impaired credit record, you will need to try and settle your debt as quickly as possible. • Pay your bills on time. • Settle and close accounts. • Pay more than the minimum instalments on existing debts. • Avoid applying for additional credit over this period. If you’re applying for a home loan alongside a partner or are married in community of property, then your partner will need to follow the same steps. Work with a professional Work alongside a trusted home loan expert - before you start the home loan journey. They will be able to help you not only apply for a home loan but can offer a pre-qualification certificate, and help you understand your credit score and help with credit rehabilitation if needed.

Property questions?
Get quick answers about buying, selling, renting, and more from our AI powered real estate bot
Home Loans Property News
What the national budget could mean for property buyers and homeowners in 2026
Market & Opinion
What the national budget could mean for property buyers and homeowners in 2026
06 Feb 2026
South Africa’s 2026 National Budget Speech, delivered by Finance Minister Enoch Godongwana, is about far more than tax tables and headline numbers. For property buyers and homeowners, the budget sets the financial backdrop against which decisions about buying, selling, refinancing, or simply holding onto a home are made.
read more
Home loan interest rates and what the latest decision means for you
Market & Opinion
Home loan interest rates and what the latest decision means for you
03 Feb 2026
Even small monthly top-ups can shave years off a home loan and save hundreds of thousands of rands in interest. The earlier extra repayments are made, the greater the benefit — especially while interest rates remain elevated.South Africa’s Reserve Bank (SARB) has opted to keep the repo rate unchanged at 6.75% following its first Monetary Policy Committee (MPC) meeting of 2026. While many homeowners and buyers were hoping for the start of a more aggressive rate-cutting cycle, the decision reflects a cautious, wait-and-see approach in a complex global environment.
read more
Should you fix your home loan interest rate?
Market & Opinion
Should you fix your home loan interest rate?
26 Jan 2026
Homeowners and prospective home buyers often consider fixing the interest rate on their home loans, and with inflation concerns, rising living costs, and an upcoming repo rate announcement, this has once again become a key talking point.
read more
Home loan checklist: Get pre-approved before February
Market & Opinion
Home loan checklist: Get pre-approved before February
13 Jan 2026
For many South Africans, the start of the year marks the time when serious home-buying decisions are made. January and February traditionally mark a period of renewed market activity, with new listings and motivated sellers. If you are planning to buy property in 2026, one of the smartest moves you can make is to get pre-approved for a home loan before February.
read more
Real Estate Tools
Get pre-qualified
Make offers with confidence knowing what you can afford. Then shop for the best home loan
Bond Calculator
Calculate the estimated repayments on a home loan and savings with extra payments