Last updated: 2 July 2025
Welcome to MyProperty South Africa (myproperty.co.za), operated by Entegral. These Terms & Conditions explain the rules for using our website, agent Marketplace, and related services. Please read these Terms carefully.
1. About MyProperty
1.1 Listings:
Property listings on MyProperty are provided exclusively by registered real estate agencies through authorized channels including Base CRM, direct feed integrations, and the Sync API. We do not accept private listings from individual property sellers.
1.2 Agent Marketplace:
Our Marketplace is available only to estate agents and agencies with active listings on MyProperty. Marketplace accounts are not open to private individuals or site visitors.
1.3 Public Use:
Anyone can browse listings, use open tools (such as calculators), and optionally register for a user account to save favourites or set up property alerts.
2. Acceptance of Terms
By accessing or using our website or any of our services, you agree to these Terms. If you do not accept these Terms, please do not use MyProperty.
3. User Conduct
When using MyProperty, you agree:
- Not to use the site for any unlawful, fraudulent, or harmful purpose.
- Not to interfere with the operation or security of the website or its users.
- Not to impersonate others or misrepresent your affiliation.
- Not to use information from the site for unsolicited marketing, spamming, or similar activity.
4. Listings and Content
4.1 Listings are supplied and managed by participating estate agencies via approved integrations. Agencies are responsible for ensuring all information is accurate and lawful.
4.2 MyProperty and Entegral reserve the right to remove, edit, or suspend listings or content at our sole discretion.
4.3 No private, direct, or individual seller listings are permitted.
5. Automated Access and Scraping
You may not use any automated tools, including robots, spiders, scrapers, or similar technologies (manual or software-based), to access, extract, download, copy, index, or harvest our listings, data, or any part of the website, unless you have explicit written permission from Entegral. Violation may result in immediate blocking and legal action.
6. Intellectual Property
All content, including but not limited to text, images, data, design, and logos, is owned by Entegral, its licensors, or agency partners. Content is for personal, non-commercial use only unless otherwise authorized in writing.
7. User Accounts
- To use features like favorites and property alerts, users may register an account with a valid email address.
- Account holders are responsible for keeping login credentials secure.
- We may suspend or terminate accounts for breach of these Terms.
8. Privacy
Personal information is collected and processed in accordance with our
Privacy Policy. These Terms do not affect your rights under POPIA or other privacy laws.
9. Disclaimer & Limitation of Liability
- MyProperty is provided “as is.” We do not guarantee the accuracy or availability of listings or services.
- Entegral and its affiliates are not liable for any loss or damages (direct, indirect, or consequential) arising from the use of the website, except where not permitted by law.
10. Termination
We may suspend or terminate your access to MyProperty at any time, with or without notice. If your account is terminated, you may no longer access restricted features.
11. Changes to Terms
We may update these Terms from time to time. The “Last updated” date will always show the latest version. Continued use of the website means you accept the current Terms.
12. Governing Law
These Terms are governed by the laws of South Africa. You agree to the exclusive jurisdiction of the courts in Gauteng.
(Optional) Marketplace Terms – Estate Agents & Agencies
The following applies only to estate agents/agencies with a registered Marketplace account.
Eligibility:
Only estate agents and agencies with active listings on MyProperty (via Base CRM, direct feed, or Sync API) may register for a Marketplace account.
Account Use: - Each Marketplace account is for a single agency/agent; sharing accounts is not allowed.
- All information provided in Marketplace profiles or content must be truthful and up to date.
Conduct:
Any misuse of Marketplace services, provision of false information, or violation of these Terms may result in suspension or termination of access.
Content:
By uploading content (e.g. testimonials, profile info), you grant Entegral the right to display and promote this information within the MyProperty platform.
Questions? Contact
support@myproperty.co.za for general enquiries or for Marketplace support.