The Chas Everitt International West Rand franchise is this year's winner of the coveted Service Excellence Award made by the Roodepoort Chamber of Commerce and Industry (ROCCI).
The award was presented at a gala event held at the Misty Hills Hotel recently and the ceremony was attended by the cream of the West Rand business society.
This is the second time the agency has scooped the award - the previous time being in 2003 - and office manager Johan van Schalkwyk says the recognition by ROCCI bears testimony to the fact that the Chas Everitt International business model is geared to client satisfaction.
"Our ability to offer service levels of the highest standard rests squarely on the innovative and professional approach of the group, which has over the past 26 years steadily refined its operating systems and today also offers one of the best technological support systems in the industry.
"It also enables us to help clients establish realistic listing prices - we are spot on in more than 90 percent of our listings. This saves clients much time and trouble.
"And on top of that we offer each client a written service guarantee in which we list standards to which we will adhere throughout the entire marketing and selling process."
Agency principal Werner van Schalkwyk says that clients who sign sole mandates also receive a free home maintenance plan to the value of R9000.
"This plan insures clients against unexpected maintenance problems such as faulty geysers and can be transferred to the new home owners. It stays in force for a full year and goes a long way to ensuring peace of mind for seller and buyer alike."
He also notes that nominations for the service award were made by the public and that it was no mean feat for the agency to be voted tops, "as there are more than 300 other estate agencies in our franchise area".
Chas Everitt International West Rand serves the area stretching from Florida to Witpoortjie and Wilgeheuwel, which includes up-market residential areas such as Constantiakloof and Ruimsig, and offers property over a large spectrum with prices ranging from R300 000 up to R18m.
Issued by Chas Everitt International
For further information call
Johan van Schalkwyk at
Chas Everitt International West Rand on
011 472 2200