CPD point programme will ensure all agents’ training is up to date

From now on all estate agents will have to be registered for their Continuous Professional Development (CPD) points with the Estate Agency Affairs Board, and need to accumulate 60 points over a three year rolling period.

“The yearly allocation is 15 verifiable points and five non-verifiable points. Agents will receive swipe cards issued by the EAAB, which should be presented at all training and workshops they attend, as this will be their way of recording the sessions attended and the points accumulated,” says Annette Evans, regional general manager of the Institute of Estate Agents SA, Western Cape.

“This programme is compulsory and continuous learning has to take place because of changes in legislation and technology. Without knowledge of changes agents cannot expect to be chosen as preferred service providers over someone who does keep abreast of all that is happening around them.

“Professionals in the medical, architectural, finance, IT, health and safety industries, are required to be part of a CPD programme to maintain their registration to practice.”

Agents must register their PDP on the EAAB website, selecting their subjects to earn points and the cycle will run for the three years, and will then begin again. The CPD programme applies to agents who are already qualified and interns will begin accumulating CPD points following their qualification as agents.

The verifiable points are only gained through doing the training set by the EAAB and the non-verifiable points are broken down into sections such as professional development, personal development, reading and publishing, corporate social investment, and mentoring and coaching, which are earned through attending certain workshops and courses run by various organisations, says Evans.

Agents must also keep a portfolio of evidence, to be presented to the EAAB on request, as proof of training done. The portfolios will be regularly assessed by inspectors from the board to maintain current fidelity fund certificates.

Agents pay annual licensing fees into a fidelity fund which in turn protects the public from any losses they may incur due to the actions of agents. Details on claiming from this fund are available on the EAAB’s website,

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